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FAQs
How do I place an order?
Shopping at BEYOND is easy! Just browse our latest collections, select your desired item, choose your size and color, then click Add to Cart. Once you’re ready, head to your cart and click Checkout to place your order.Some description
What payment methods do you accept?
We accept a variety of secure payment options including:
✔️ Visa
✔️ MasterCard
✔️ American Express
✔️ GCash
✔️ PayPal
✔️ Other Shopify-supported digital payments
Is it safe to pay on your website?
Absolutely. BEYOND is powered by Shopify's secure checkout system, protected by advanced encryption and Level 1 PCI DSS compliance — the gold standard in payment security.
Can I change or cancel my order after placing it?
Yes — but be quick! You can request a change or cancellation within 1 hour of placing your order. Just email us at [insert your support email] with your order number and request.
I didn’t receive an order confirmation. What should I do?
First, check your spam or promotions folder. If it’s not there, send us an email at fitbeyond.ph@gmail.com with your name and the email you used at checkout — we’ll help you out.Some description
Do you offer Cash on Delivery (COD)?
For the safety of our customers and team, BEYOND does not offer Cash on Delivery. We encourage using our secure online payment options for a smooth and safe shopping experience.
Can I request an official receipt?
Yes, we can issue an official receipt upon request. Simply add a note at checkout or email us at fitbeyond.ph@gmail.com with your order number.
